Roles within the Irish Red Cross

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We are currently seeking to fill the following vacancies. 

Job Title: Individual Giving Executive - Donor Development ( Maternity Cover)

Responsible to: Individual Giving Manager

Works with:

Individual Giving Manager, Direct Marketing Coordinator, Database Coordinator and whole fundraising department.

Outside agencies, e.g. call centres, payment processing providers.

Summary of role:

To support individual giving (IG) to the Irish Red Cross (IRC) through the engagement, retention, development and tax-efficiency of donors

To assist with processing donations, and dealing with enquiries from donors and the public.

To contribute to the work of IRC as a member of the IG team

Main tasks & responsibilities:

Work with the IG Manager and IG team to achieve the mission of the Irish Red Cross.

Fully support the IG Manager, DM Coordinator and the fundraising department in implementing direct marketing (DM) campaigns that meet the targets for donor development

Fully support the IG Manager and team in achieving the targets set for new income streams and other fundraising initiatives as agreed

Lead on the maximisation of tax-back income through soliciting CHY 3 certs from donors

Process CHY certs and assist in preparing claims to Revenue

Support emergency appeals where necessary

Coordinate with agencies and/or in-house tele-fundraisers to support the development of regular giving, e.g. through conversion to, and upgrade and reactivation of direct debit donations

Provide cover and support for other members of the team as appropriate, including, to process data relating to donors and donations in a timely, accurate and consistent manner

Maintain adherence to database procedures and GDPR

Participate in performance appraisal with IG Manager or other people as agreed

Other tasks as appropriate

Essential Experience & Skills:

Minimum of one year’s experience in a similar role in a fundraising or marketing environment

Understanding of donor care and direct marketing principles and techniques

Understanding of the system of tax relief on donations to charities.

Competence in MS Office applications, email marketing software and data entry

Desirable Experience & Skills:

Experience of using a database/CRM in a fundraising or marketing environment

Intermediate or advanced skills in MS Word & Excel

Knowledge of fundraising and the charity sector

Personal attributes:

All levels of education and experience will be considered. However, good communication and interpersonal skills are essential

Committed interest in the work and principles of IRC

Good administrative and organisational skills

Ability to speak and write fluent English

Ability to work as part of a team

Ability to respond to a varying workload in a busy environment and to step up where necessary

Ability to meet deadlines and targets

Excellent attention to detail.

Contract terms:

Salary range €28,000-€30,000 p.a

35 hours/week Mon-Fri

Term: Fixed-term maternity-cover contract to 31 March 2021

Location: Irish Red Cross, 16 Merrion Square, Dublin 2 and, where agreed, remotely.

To apply: Please submit your CV and covering letter to Bruce Clark bclark@redcross.ie by 9 am on Monday 19 October 2020.

Please attach PDFs with file names in these formats:

<Surname>, <First name> - CV, Ref. DDEM

<Surname>, <First name> - Cover Letter, Ref. DDEM

If you are called for interview, it can be conducted online or, socially-distanced, in our office.

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