Job Title: Individual Giving Executive - Donor Development ( Maternity Cover)
Responsible to: Individual Giving Manager
Individual Giving Manager, Direct Marketing Coordinator, Database Coordinator and whole fundraising department.
Outside agencies, e.g. call centres, payment processing providers.
Summary of role:
To support individual giving (IG) to the Irish Red Cross (IRC) through the engagement, retention, development and tax-efficiency of donors
To assist with processing donations, and dealing with enquiries from donors and the public.
To contribute to the work of IRC as a member of the IG team
Main tasks & responsibilities:
Work with the IG Manager and IG team to achieve the mission of the Irish Red Cross.
Fully support the IG Manager, DM Coordinator and the fundraising department in implementing direct marketing (DM) campaigns that meet the targets for donor development
Fully support the IG Manager and team in achieving the targets set for new income streams and other fundraising initiatives as agreed
Lead on the maximisation of tax-back income through soliciting CHY 3 certs from donors
Process CHY certs and assist in preparing claims to Revenue
Support emergency appeals where necessary
Coordinate with agencies and/or in-house tele-fundraisers to support the development of regular giving, e.g. through conversion to, and upgrade and reactivation of direct debit donations
Provide cover and support for other members of the team as appropriate, including, to process data relating to donors and donations in a timely, accurate and consistent manner
Maintain adherence to database procedures and GDPR
Participate in performance appraisal with IG Manager or other people as agreed
Other tasks as appropriate
Essential Experience & Skills:
Minimum of one year’s experience in a similar role in a fundraising or marketing environment
Understanding of donor care and direct marketing principles and techniques
Understanding of the system of tax relief on donations to charities.
Competence in MS Office applications, email marketing software and data entry
Desirable Experience & Skills:
Experience of using a database/CRM in a fundraising or marketing environment
Intermediate or advanced skills in MS Word & Excel
Knowledge of fundraising and the charity sector
All levels of education and experience will be considered. However, good communication and interpersonal skills are essential
Committed interest in the work and principles of IRC
Good administrative and organisational skills
Ability to speak and write fluent English
Ability to work as part of a team
Ability to respond to a varying workload in a busy environment and to step up where necessary
Ability to meet deadlines and targets
Excellent attention to detail.
Salary range €28,000-€30,000 p.a
35 hours/week Mon-Fri
Term: Fixed-term maternity-cover contract to 31 March 2021
Location: Irish Red Cross, 16 Merrion Square, Dublin 2 and, where agreed, remotely.
To apply: Please submit your CV and covering letter to Bruce Clark firstname.lastname@example.org by 9 am on Monday 19 October 2020.
Please attach PDFs with file names in these formats:
<Surname>, <First name> - CV, Ref. DDEM
<Surname>, <First name> - Cover Letter, Ref. DDEM
If you are called for interview, it can be conducted online or, socially-distanced, in our office.