To contact the Irish Red Cross Restoring Family Links services please email firstname.lastname@example.org or call (01) 6424600.
The ICRC Family Links Website
The purpose of the website familylinks.icrc.org is to help people search for missing relatives. It is managed by the International Committee of the Red Cross (ICRC) in cooperation with National Red Cross and Red Crescent Societies.
When a Tracing Request is initialized you will be given your own reference number to make the process run smoothly. This is an important number and you must keep it safe especially if you wish to make an enquiry about the progress of your file.
If you have difficulty completing the tracing form we can assist you with this by arranging an appointment for you to come to our Head Office in Merrion Square in Dublin. These meetings are strictly by appointment only and must be made in advance of your arrival. If you need assistance in speaking English, you can bring along an adult member of your family, a colleague, or a friend to help you. Unfortunately, the Irish Red Cross cannot provide an interpreter.
It may be that you choose to access our services through a solicitor or advice centre. If so, we need a letter of authorization from you stating that the lawyer or advice centre is your representative.
After you have completed and forwarded your tracing form to us we will reply to your letter. If we are able to help you, we will keep you regularly informed about what we have done.
Your request for a search is handled by our partners abroad – in conflict situations by the International Committee of the Red Cross (ICRC) and elsewhere by the National Red Cross or Red Crescent Society of that country.
When you sign the Red Cross Message or Tracing Form you allow us to pass your details to these partners, as well as to the person you are trying to contact. In the case of a tracing request there is provision on the form for you to indicate if you wish your name and the name of the person you are tracing be transmitted to the authorities.
We will come back to you as soon as we have any information arising from your Tracing request. However, it is the choice of the person you are contacting if they wish to give you their contact details. We will always respect their decision. Unfortunately, we cannot tell you how long an enquiry will take.